Legal
Privacy Policy
Plain-English answers about the information you share with us.
Information We Collect
When you request service, join the 409 Club, or contact us, we collect the details you give us: your name, phone number, email address, service address, the service you need, your preferred date, and any notes you include. We do not ask for payment card numbers through this website.
How We Use It
We use your information to schedule and perform your service, follow up on the work, send appointment reminders, answer your questions, and - if you opt in - tell you about seasonal maintenance and specials.
Sharing
We do not sell your information. We share it only with the technicians and office staff handling your job, and with service providers who help us operate (for example, our scheduling and financing partners) strictly for that purpose.
Text & Phone Contact
By giving us your phone number you agree we may call or text you about your service request. Message and data rates may apply. Reply STOP to opt out of texts at any time.
Security & Retention
We keep service records for as long as needed to support warranty and maintenance history, and we use reasonable safeguards to protect them. No system is perfect, but we take the security of your information seriously.
Your Choices
You can ask us to correct or delete your information at any time. Call 409-207-8001 or write to us at either office and we'll take care of it.
Questions about this policy? Call 409-207-8001 or stop by 3911 North Twin City Hwy., Nederland, TX 77627.